Dear Existing customers and new customers
Key / Essential Workers availability
As per government advice we are making our properties available for essential workers until restrictions are lifted and we are permitted to welcome back standard guests. Our properties are all self contained so will provide a safe accommodation for you.
Please email me direct at email@example.com to query availability and prices as our online booking system is not reflective of occupancy while restrictions are in place.
As this has been declared as a Pandemic and government has advised against all travel our refund policy is now active. Any monies paid towards stays with us at Auchendennan Cottages will be given a full credit voucher against a stay at a future date as per our terms and conditions.
No restrictions on use
We are not restricting when you can use this in the future but of course is reasonably subject to availability, i.e. others not booking before you. If the value of your stay in the future is more then we require you to make up the difference, if it is less then we will refund the difference.
Backdated for fairness
We are also going to backdate our refund policy to the start of March 2020 , well before the pandemic became official as it is apparent some did not show due to the fear of the virus. They will also benefit from a credit refund to cover any monies paid.
How to re-schedule / apply voucher
If you would like to reschedule now as you have a specific date in mind then please go onto our online booking system on www.auchendennanfarm.co.uk and make your reservation. Select BACS as the method of payment ( We will not take any payment ) and mention in the note section that you wish to use your credit voucher and when your original cancelled dates were. ) We may not get back to you until we return full time as all staff are currently Furloughed.
What happens if I book for the future but find we still cannot travel or Auchendennan is still in lockdown?
If you re-book and subsequently find we are still under government instruction to remain closed then we will just carry over the credit note. i.e. re-book again. If we are open then we would expect you to stay. We have temporarily amended our cancellation terms so we only take the final balance a week before arrival. There will also be a weeks “cooling off” for those that are due to visit within a week of the restrictions being lifted.
Please note that the above only applies to those that have booked direct with us at Auchendennan. If you have booked via a 3rd party agent then you will be subject to their terms regarding cancellation and should communicate with them in the first instance.
Thank-you for your patience and understanding in a very unsettling time for all. We look forward to welcoming you at some point in the future
David McCowan - Director
7th April 2020
Auchendennan Farm Self catering cottages. 14 individually different cottages at one great location. Only a short walk from the shores of Loch Lomond and just 2 miles from the gateway town of Balloch which has plentiful restaurants, bars and activities also including access on water to Loch Lomond.
Auchendennan Farm is regularly commented in the press as one of the best locations to stay in the Loch Lomond and Trossachs national park. All properties are pet friendly (small fee applies) and have many great individual features you will not find in standard properties. You will be assured a peaceful stay in a beautiful location that is close to all amenities.
We have 10 beautiful one bedroom properties, some with features like log burners, two 2 bedroom properties which each have private hot tubs and two 3 bedroom properties, each having private hot tub and one of them also having a sauna too. As standard all the properties have expensive Egyptian cotton bedding and towels, satellite TV, free internet and fully kitted out kitchens. We have ensured all bathrooms are of a good size and soundproofing exceeding standards required.
We have extensive gardens and grounds to which all have access to, the larger properties having their own specific garden areas. We have woodland walks immediately on the doorstep and popular parks and walking trails are only a short journey away.
We are approximately 2 miles from Balloch train station, 20 minutes drive from Glasgow international airport, 5 miles from Luss and 6 miles from Helensburgh. Taxis are plentiful and good value for money.
Year after year hundreds of holiday makers are returning to enjoy the beautiful surroundings of Loch Lomond and what better way to relax than in one of our Luxury Cottages close to the Loch-side. Situated in beautiful countryside of West-Central Scotland; Loch Lomond Cottages occupy one of the most unique and idyllic locations on earth. You are assured luxury and privacy from one of Loch Lomond’s best self catering destinations at an affordable price.
Loch Lomond is the largest fresh water lake in the British Isles and is part of the Loch Lomond and The Trossachs National Park. This wonderful location is surrounded by some of Scotland’s most famous hills, mountains and forests and is home to some of Scotland’s most amazing wildlife. Our cottages are the perfect accommodation to suit anyone’s taste whether you are the adventurous type keen to explore nearby Ben Lomond or simply looking for a relaxing break by Loch Lomond’s “Bonnie Banks”. Due to our proximity to the Cruin, Duck Bay and Cameron house wedding venues it is possible to obtain prestige accommodation at a fraction of the cost of hotels.